Xperien sets new industry standards

Celebrating 21 years of IT Asset Disposal


As the most established IT Asset Disposal (ITAD) vendor in Southern Africa and celebrating 21 years in business, Xperien has announced that it plans to set new industry quality standards that meet internationally recognised standards.

The company has warned that there is a rapid increase in uncertified disposal companies and refurbishers trying to penetrate this fast-growing market.


Xperien CEO Wale Arewa warns that many of these pop-up disposal companies offer services free of charge, hoping to recoup their costs from the resale of obsolete equipment. "As tempting as this may sound, if they are not certified, it could carry significant risks in terms of data leakage and environmental damage."


Many of these newer disposal companies do not have the necessary expertise or resources to properly execute or oversee the critical aspects of equipment disposal. For example, correct recycling of computer equipment involves knowing how to isolate and dispose of toxic components and heavy metals like beryllium and lead.


Furthermore, there are many regulations that apply to asset disposal, eWaste, recycling, refurbishing and data protection. Ignorance of these laws is no excuse should an inadvertent breach occur or be discovered.


"It is extremely important that asset managers understand what happens at each step of the process so as to detect if a particular disposal company is properly qualified and doing things properly," he explains.


Xperien is the only company in Africa to be ISO 9001:2015 certified, it confirms that the company operates a Quality Management System (QMS) that complies with the requirements of ISO 9001:2015 for the Collection and Disposal of IT assets and equipment.


Xperien has introduced an industry-standard called Certified Refurbished System (CRS) to ensure refurbished systems are ISO certified and audited. CRS products that have been through factory grade processes that are certified and audited by ISO 14001:2015 and ISO9001:2015.


The CRS trademark offers a stamp of assurance and a promise to deliver quality, value for money and integrity in every product sold. It offers a 12 - 24-month warranty on electronics so that customers can buy with peace of mind knowing that they have purchased from an accredited reseller with aftersales service.


Arewa says due diligence should be observed when examining accreditations like ISO to ensure the certificate is related to IT Disposal. “Simply having a certificate for IT distribution or recycling will not necessarily cover processes required for data security.”


“If your security is breached as a result, it might be too late to ask yourself whether your service provider is properly certified," he concludes.


For more information contact Xperien on +27 861 973 743 or email alvin@xperien.co.za
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